# Frequently asked questions

Canonical URL: https://rotinify.com/llms/en/faq.md
Language: en
Updated: 2026-10-13

These answers match what https://rotinify.com and https://app.rotinify.com do as of October 2026. The on-site FAQ is at https://rotinify.com/en/#faq.

## How do I start using Rotinify?

Create a free account at https://app.rotinify.com/creator/signup, set up the profile, and create the first challenge (title, daily tasks, duration, and subscription price). The plan offered to students today is Basic at R$29.99. Then share `https://app.rotinify.com/c/your-username`. The site describes that path as something that fits in under 15 minutes.

## Does the creator pay Rotinify?

No. There is no monthly fee and no card is required to create the account. Rotinify keeps 16% of student subscriptions. With no paying student, there is no fee.

## Is there a contract or a lock-in?

The relationship follows the Terms of Use accepted at signup, in the same spirit as a creator sales platform. There is no lock-in and no fine for stopping. The creator keeps the account, the challenges, and the audience.

## What are the fees?

16% of student subscription value. The creator keeps 84%. Example: 100 students on Basic at R$29.99 produce about R$2,519 in the month, already net of the fee. That is an estimate, not a guarantee.

## How are payments processed?

By Stripe. Rotinify does not store cards or bank details. Creators can build challenges and test with an audience before registering a receiving account. Money only arrives after Stripe verifies that account.

## Which methods can a student use?

Credit card. PIX is planned and not available yet.

## When does the money arrive?

Stripe processes each renewal. There is no minimum and no withdraw button: the payout is automatic to the registered account. For new accounts in Brazil, the first payout can take up to 30 days during the initial verification. After that, about 2 to 7 business days.

## How do I track students and earnings?

The Rotinify dashboard shows challenges, the student count, and each student’s progress. The Stripe dashboard shows subscriptions, amounts, and history. There is an email when a student subscribes or cancels.

## How does a student join?

Through the creator’s link, for example https://app.rotinify.com/c/yoga. Signup is at `/c/username/signup` (email or Google) and login is at `/c/username/login`. The address `/creator/signup` is only for people who will publish challenges.

## How many days can a student try for free?

Two completed challenge days. Completing a day means finishing the required tasks (or every task, if none is required). After that, continuing requires the subscription.

## Can a student finish the whole challenge in one day?

No. When a day is completed, the next one unlocks at 02:00 local time, on the next reset. Finish in the afternoon, and the next day opens at 02:00 the following morning. Finish after midnight but before 02:00, and it can open at 02:00 that same morning.

## How long can a challenge be?

From 1 to 90 days.

## Which tasks can I add?

Text, video (URL), quiz, checklist, external link, image, audio, and PDF. A creator account created today can use all of those types.

## Can I charge R$49.99 or R$99.99?

Those prices (Challenger and Winner) are already defined, also in dollars (US$14 and US$25) and euros (€12 and €22), but the option cannot be selected when publishing yet. The live plan is Basic.

## Is there chat with the student?

Not yet. In-app messaging is coming soon. The creator keeps talking on the channels they already use and can show WhatsApp, Instagram, TikTok, YouTube, and X on the profile.

## Is there a store app?

No. Creators and students use the browser at https://app.rotinify.com. “Customize your app” is the visual theme of the public page, in Settings.

## Which languages?

The site has Portuguese (https://rotinify.com) and English (https://rotinify.com/en). In the app, creators and students choose Portuguese or English.

## Who helps if someone gets stuck?

atendimento@rotinify.com. There is also in-app support at /support for creators and /student/support for students.